ServicesWe offer passenger services such as check in and ticketing, ramp services including aircraft loading and offloading and flight operations such as station supervision.
At Airport Services (Antigua) Ltd. we provide a comprehensive range of services to airlines. In our interactions with our clients and their passengers, we always project a positive public image. We endeavor at all times to provide excellent customer service. Our well trained, competent personnel will attend to your every need for ground service requirements in order to place you safely and comfortably in the air.
A few airlines for which ASA provides services include British Airways, US Airways, Condor Airlines, Sunwing Airlines, Air Transat, Blue Panorama and Thomas Cook Airlines. We also handle private and charter flights. ASA has been a member of the International Air Transport Association (IATA) since 1992.
“Just a short note to say thank you to the ASA team for handling the XLA860 which diverted to Antigua due adverse weather in St. Kitts. With a mere six minutes notice your team went into action to look after the flight.” – The Customer Service Manager Caribbean for Excel Airways Ltd.
Our passenger services include ticketing, arrival and transfer services, boarding, VIP, check-in, gate and misplaced baggage services and assistance to passengers with special needs.
On the ramp we facilitate aircraft loading and offloading, mail, cargo, marshaling, ground support equipment, cabin cleaning, lavatory and potable water services.
Our management services include flight planning, flight operations assistance, presentation of weather charts, crew briefing and station supervision.
Support services provided at the V.C. Bird International Airport include fueling, catering and security.